Frequently Asked Questions
Everything you need to know about Rare Beauty
Are Rare Beauty products vegan and cruelty-free?
Yes, we are 100% cruelty-free and vegan. We do not test our products or ingredients on animals, nor do we use any animal-derived ingredients.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your items within 30 days of purchase for a full refund, provided they are in gently used or new condition.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you ship internationally?
Currently, we ship to the United States and select international locations. Please check our shipping page for the most up-to-date list of supported countries.
What is the Rare Impact Fund?
One percent of all Rare Beauty sales goes directly to the Rare Impact Fund, which helps increase access to mental health services in educational settings.
How do I find my perfect shade?
You can use our online Shade Finder tool or contact our customer service team for a personalized consultation to find your best match.